Mr. Kevin Chan is responsible for the overall direction, innovation and strategies of Smart Education. Mr. Chan has extensive experience in designing and developing numerous award-winning e-learning solutions. He has also conducted numerous professional development programmes for teachers and I.T. professionals in the US and Greater China.

Mr. Chan is also a veteran in the ICT industry with more than 18 years of entrepreneurship, management of major corporate activities and professional services experience. Mr. Chan started his entrepreneur career in 2002, focusing on educational technology solutions for students in Greater China. The company was very successful and more than 500 schools in region adopted various e-learning programs designed by Mr. Chan. Previously, Mr. Chan had an eight-year tenure with Oracle Corporation, the world’s largest enterprise software company, and held key managerial positions in its Consulting practice, responsible for business development and program management activities, and served major clients in Hong Kong and the U.S.

Mr. Chan is also a frequent speaker on English language learning & teaching and e-learning solutions to schools and researchers in the Asia Pacific region. Mr. Chan also represents Educational Testing Service (ETS)’s TOEIC, TOEFL ITP and TOEFL Junior tests in Hong Kong & Macao. Since 2013, Smart Education has been awarded by ETS the EPN Global Recognition Award, Recognition of TOEFL iBT by Macao Government Award and ETS Preferred Network Bronze Club Award for Mr. Chan and his team’s efforts in promoting English-language assessment programs in South China, Hong Kong and Macao.

Mr. Chan has a Master’s degree from Cornell University, Master of Education from the Education University of Hong Kong, and Bachelor’s degree with Highest Distinction from the University of Wisconsin-Madison. Mr. Chan is currently pursuing his Doctor of Education at the Hong Kong Metropolitan University (HKMU). Mr. Chan is the Guest Lecturer of the Education University of Hong Kong. He teaches Pedagogical Design and Practices in Emerging Technology-Supported Learning Environment to in-service English teachers. He is also a Lecturer in the School of Education and Languages of HKMU where he teaches Information Technology for Teaching to senior students in the Bachelor of Education with Honours in English Language Teaching and Bachelor of English Language Studies with Honours double-degree program.

In addition, Mr. Chan is the Council Member and Convenor of Innovative Technologies in Education Committee of the Hong Kong Innovative Technology Development Association (HKITDA). He has also been appointed as the Honorary Adviser for the Macao Professional Development Association. Since 2021, Mr. Chan has been appointed by the AmCham Institute for International Economic Strategy as the Special Advisor to Chairman for Education Strategy. Furthermore, Mr. Chan is a full member of Hong Kong Computer Society, Hong Kong Software Industry Association and Hong Kong Information Technology Joint Council.

Certificate of Appreciation presented by Mr. Matthew Cheung, Chief Secretary for Administration, HKSAR	Guest of Honor for Smart Education’s 10th English Radio Drama Competition and Prize Giving Ceremony
Judge for the 4th National Secondary and Primary English Skills Competition, organized by China National Publications Import & Export (Group) Corporation	Judge for the Business English Practice Contest, organized by SEIB, Guangdong University of Foreign Studies
Presentation of TOEFL® Young Students Series Update in Beijing	Speaker at the APCAC Business Summit: Panel on Opportunities in Education, organized by the American Chamber of Commerce in South China
Led delegation from Macao Higher Education Bureau’s visit to ETS Headquarters in Princeton, USA	Presentation at ETS Global Meeting to worldwide representatives in Atlantic City, USA

Ms. Elsa Tsang leads the execution of efforts and operations of Smart Education, including sales, marketing, channels and support. In addition, Ms. Tsang is responsible for ensuring that Smart Education’s various business and functional units work well and towards our company’s overall strategies and direction.

Ms. Tsang has over 15 years of sales, marketing and management experience in the education industry. She helped introduce the first set of Phonics curriculum from Singapore to schools in Hong Kong and Macao. Ms. Tsang has also built a sales and marketing team that captures over 60% of the market share in e-learning business in Hong Kong and Macao.

From 2008 to 2011, Ms. Tsang and her team were commissioned by the Education & Youth Affairs Bureau in Macao to provide all primary and secondary school students with Smart Education’s English, Chinese and Portuguese online reading platforms. In 2012, Ms. Tsang and her team from Smart Education won three applications in Hong Kong Education Bureau’s (EDB) E-Textbook Market Development Scheme (EMADS) to develop English-language subject e-textbooks from Primary 1 to Secondary 3. Ms. Tsang is the Project Manager of the EMADS project responsible for the overall architecture, design and implementation of the e-textbooks. Under Ms. Tsang’s leadership, Smart Education’s e-textbooks will be the very FIRST sets of English-language e-textbooks to be approved by EDB in Hong Kong.

Furthermore, Ms. Tsang has also helped many universities, primary and secondary schools in the region to secure funding (e.g. QEF, EEGS, REES and Continuing Education Program from DSEJ) and implement effective English Language learning & teaching and e-learning solutions.

Ms. Tsang is also the President of Smart Education Charitable Foundation. The Foundation organizes and sponsors many charitable events which benefit our children in Greater China. In addition, Ms. Tsang is the Founding Member and has been voted as the Chairperson of Hong Kong E-Textbook Association since October 2016. The Association’s mission is to promote the development of e-learning and e-textbooks in Hong Kong and other regions.

In addition, Ms. Tsang is a corporate voter in the Election Committee Subsector and the Sports, Performing Arts, Culture and Publication Functional Constituency for the Legislative Council elections.

Co-organized Best of the Best Charity Musical, supported Mr. Matthew Cheung, Chief Secretary for Administration HKSAR and Mr. Kevin Yeung, Secretary for Education HKSAR	Interviewed by MingPao on e-textbook development in Hong Kong
Interviewed by RTHK on e-textbook development experience	Led delegation from Hong Kong E-textbook Association to visit universities, schools and publishers in Taiwan
Led an exchange team of 20 secondary school principals to visit City University of Macau, Sheraton and Venetian Hotels	Host of Smart Education’s Annual Prize Giving Ceremony
Presented at E-learning seminar for hundreds of teachers	Hong Kong Education Bureau’s Professional Development Program for Teachers

Ms. Yen Chan is the Operations Manager and is responsible for the day-to-day operations of the Company. She actively finds ways to increase the productivity and efficiency of the Company. Yen manages the operations of the Global Assessment Division and makes sure that our assessments are conducted securely and efficiently. In addition, she manages the Customer Service Team which answers enquiries from students, parents and teachers.

Yen has 10 years of experience in the education industry and fully understands the needs of students, parents and teachers. Yen always welcomes new challenges, from handling traditional educational products to assessments and e-learning products.

Ms. Rachel Chen is our Operation & HR Director and is responsible for managing our customer service teams of Global Assessments and e-learning. Ms. Chen has over 15 years of experience in the servicing industry, and worked in the customer service teams of major telecommunication and hospitality companies, including Airport Shuttle Services Ltd, Hutchinson Telecom and New World Mobility. Ms. Chen understands the importance of providing high quality customer service to increase customer loyalty. Ms. Chen also works actively with the Operations team in China to ensure the same level of service is provided by our teams and standards be followed accordingly.

Mr. Leo Ho has served as the Chinese Editor of Smart Education’s Chinese e-learning platform (www.MySmartChinese.com) since 2010. He is responsible for developing and editing the Chinese supplementary e-learning materials for primary and secondary schools and the news release for the company. Recently, he has been working as the Chief Editor of Smart Education’s first journal of education. The initial issue will be published in September 2013.

Leo earned his bachelor’s degree from National Taiwan University of Arts in 2008. Since then, he has been working on script and novel writing. His scripts can be found at the Fresh Wave Short Film Competition and the Hong Kong Independent Short Film and Video Awards. He is also the author of 《Lost in Marijuana》, the autobiography of Kelvin Kwan, the cantopop singer and actor. Leo is good at constructing stories with parallel editing style (also known as cross-cutting) that allows complex and subtle relationships to establish themselves by way of cinematic proximity.

Ms. Cai is our Human Resources & Administration Manager in China and leads our HR and administration processes including talent acquisition, management and retention, as well as setup, implementation and maintenance of our group’s HR and administrative polices. Ms. Cai has over 20 years of HR management experience: she was previously Deputy General Manager of Supergem Industry and HR Director of Shenzhen Huating Automation Engineering. She also has extensive management and business development experience with different government agencies and large enterprises in China.

Ms. Cai graduated from Anhui University of Technology and is based in our Shenzhen office.

Janet Coelho is currently our Customer Service and Operations Manager. She is responsible for the day-to-day operations and maintains high quality customer service of the Company. Janet monitors the operations of the Global Assessment Division and makes sure that our assessments are conducted securely and efficiently. In addition, she manages the Customer Service Team which resolves enquiries from students, parents and teachers.

Ms. Coelho has over 10 years of experience in the hospitality industry in Australia. She worked in the customer service teams of the Convention Centre and InterContinental Hotels Group in South Australia. She understands how good customer experience can lead to the success of corporations.

Ms. Coelho holds a Bachelor’s degree from the International College of Hotel Management in Australia.

Ms. Wingble Hui serves as our esteemed Client Relations Manager for CS & Event and oversees all daily operations. Under her leadership, our Global Assessment Division provides comprehensive support to learners in Hong Kong and Macao by organizing various competitions, numerous exhibitions that cater to students’ needs, and educational seminars for parents, teachers, and students alike throughout the year. Ms. Hui also manages and administers various language assessments, including TOEFL, TOEIC, and JPT tests.

In addition to her instrumental role in public relations, Ms. Hui plays a leading role in marketing management and maintains exceptional communication with schools and students. Annually visiting over 100 schools to interact with learners, she applies their feedback to better understand their needs and wants, striving to deliver high-quality service that surpasses all expectations.

Ms. Hui boasts specialized knowledge in event management, hospitality services, and legal matters, contributing to her ability to provide critical analysis and top-quality service to all relevant parties. Her focus on quality service has been the driving force in the success of our company.

Mr. Ken Chan is our Senior IT Programmer and is responsible for the development and technical support teams. Ken has over 10 years of web and database development experience and is currently in charge of designing and leading the development of Smart Education's online learning platforms and new products. He is also responsible for the infrastructure and support of our online platforms in different regions. He also manages our assessment operations from online test registration, payment gateway to score reporting for our wide range of TOEIC, TOEFL ITP, TOEFL Junior, TOEFL Primary and JPT tests.

Ken has a Bachelor's degree in Computer Science from City University of Hong Kong.

Ms Catty Wong is our Marketing Manager. She is responsible for leading Smart Education's online and offline marketing efforts. She helped manage other events including but not limited to competitions for schools. various webinars and seminars for principals, teachers and parents.Ms. Wong also manages the Marketing team and is responsible for designing and implementing our online and offline marketing campaigns to effectively promote our company and product brands. She also looks after our social media marketing channels and works with different media companies to promote our products, for example, online ads, exhibition and bus advertising projects.

Ms. Wong holds a Bachelor of Arts degree majoring in Creative and Professional Writing and minoring in Humanities from Hong Kong Baptist University. With sufficient knowledge in writing for new media and analytical thinking, she develops captivating marketing campaigns that resonate deeply with our target audience.

Mr. Leonard Ma is a highly skilled professional with a Master's Degree from the University of Glasgow. His expertise in English editing is highly competent, and he brings a wealth of experience from his time in the entertainment industry. Leonard also boasts a solid understanding of legal matters, as he is pursuing a Graduate Diploma in English and Hong Kong Law (CPE), making him a well-rounded and versatile member of our team. With a passion for learning and a commitment to excellence, Leonard delivers top-notch work for our clients.

Leonard currently manages the editorial team and is responsible for designing and developing high-quality English-language learning content and curriculum. The content is being used in our e-learning platforms and various school-based language learning Apps and platforms.